Privacy policy

Privacy Policy
This Privacy Policy describes how www.jdmdistributors.co.uk collects, uses, and
discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with
the Site, and information necessary to process your purchases. We may also collect additional
information if you contact us for customer support. In this Privacy Policy, we refer to any
information that can uniquely identify an individual (including the information below) as
“Personal Information”. See the list below for more information about what Personal
Information we collect and why.
Device
information
● Examples of Personal Information collected: version of web browser, IP address,
time zone, cookie information, what sites or products you view, search terms, and how
you interact with the Site.
● Purpose of collection: to load the Site accurately for you, and to perform analytics on
Site usage to optimise our Site.
● Source of collection: Collected automatically when you access our Site using cookies,
log files, web beacons, tags, or pixels.
● Disclosure for a business purpose: shared with our processor Shopify.
Order
information
● Examples of Personal Information collected: name, billing address, shipping address,
payment information (including credit card numbers), email address, and phone number.
● Purpose of collection: to provide products or services to you to fulfill our contract, to
process your payment information, arrange for shipping, and provide you with invoices
and/or order confirmations, communicate with you, screen our orders for potential risk or
fraud, and when in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.

● Source of collection: collected from you.
● Disclosure for a business purpose: shared with our processor Shopify.
Customer support information
● Examples of Personal Information collected:
● Purpose of collection: to provide customer support.
● Source of collection: collected from you.
● Disclosure for a business purpose:

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect
Personal Information from children. If you are the parent or guardian and believe your child has
provided us with Personal Information, please contact us at the address below to request
deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and
fulfill our contracts with you, as described above. For example:
● We use Shopify to power our online store. You can read more about how Shopify uses
your Personal Information here: https://www.shopify.com/legal/privacy.
● We may share your Personal Information to comply with applicable laws and regulations,
to respond to a subpoena, search warrant or other lawful request for information we receive,
or to otherwise protect our rights.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you. For
example:
●We use Google Analytics to help us understand how our customers use the Site. You
can read more about how Google uses your Personal Information here:
https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout.

●We share information about your use of the Site, your purchases, and your interaction
with our ads on other websites with our advertising partners. We collect and share some
of this information directly with our advertising partners, and in some cases through the
use of cookies or other similar technologies (which you may consent to, depending on
your location).
For more information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
.
You can opt out of targeted advertising by:
● GOOGLE - https://www.google.com/settings/ads/anonymous
● BING -
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering
products for sale, processing payments, shipping and fulfillment of your order, and keeping
you up to date on new products, services, and offers.
Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the
European Economic Area (“EEA”), we process your personal information under the following
lawful bases:
● Your consent;
● The performance of the contract between you and the Site;
● Compliance with our legal obligations;
● To protect your vital interests;
● To perform a task carried out in the public interest;

● For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our
records unless and until you ask us to erase this information. For more information on your
right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making has a
legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or
otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does
not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
● Temporary denylist of IP addresses associated with repeated failed transactions. This
denylist persists for a small number of hours.
● Temporary denylist of credit cards associated with denylisted IP addresses. This denylist
persists for a small number of days.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of
2018 (“CCPA”).

● CATEGORIES OF INFORMATION SOLD;
● INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
● WHETHER YOUR BUSINESS SELLS INFORMATION OF MINORS (UNDER 16) AND
WHETHER YOU OBTAIN AFFIRMATIVE AUTHORISATION;
● IF YOU PROVIDE A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE
INFORMATION ABOUT WHAT THAT INCENTIVE IS.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we
hold about you, to port it to a new service, and to ask that your Personal Information be
corrected, updated, or erased. If you would like to exercise these rights, please contact us
through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred
outside of Europe for storage and further processing, including to Canada and the United
States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR
Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCP
A
If you are a resident of California, you have the right to access the Personal Information we hold
about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your
Personal Information be corrected, updated, or erased. If you would like to exercise these
rights, please contact us through the contact information below.
If you would like to designate an authorised agent to submit these requests on your behalf,
please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when
you visit our Site. We use a number of different cookies, including functional, performance,
advertising, and social media or content cookies. Cookies make your browsing experience
better by allowing the website to remember your actions and preferences (such as login and
region selection). This means you don’t have to re-enter this information each time you return to
the site or browse from one page to another. Cookies also provide information on how people
use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimise your experience on our Site and to provide
our services.

Cookies Necessary for the Functioning of the Store
Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_s
i g

customer

storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics
Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages

_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on
whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and
persistent cookies last until they expire or are deleted. Most of the cookies we use are
persistent and will expire between 30 minutes and two years from the date they are downloaded
to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or
blocking cookies can negatively impact your user experience and parts of our website may
no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept
cookies through your browser controls, often found in your browser’s “Tools” or “Preferences”
menu. For more information on how to modify your browser settings or how to block, manage or
filter cookies can be found in your browser’s help file or through such sites as
www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share
information with third parties such as our advertising partners. To exercise your rights or
opt-out of certain uses of your information by these parties, please follow the instructions in the
“Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to
“Do Not Track” signals, we do not alter our data collection and usage practices when we
detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes
to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like
to make a complaint, please contact us by e-mail at info@jdmdistributors.co.uk or by mail
using the details provided below:

11 Greenhill Crescent, Watford Herts
WD18 8QU

VAT NO.GB166888446

Last updated: 16/05/2025

If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority. You can contact your local data protection
authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/